Featured Members
APAV: On Victim Support

The Portuguese Association for Victim Support - APAV is a non-profit organization which supports victims of crime, their families and friends by providing free and confidential quality services. APAV has 15 Victim Support Offices throughout the country, where victims can self-refer or be referred by other institutions (police, social services or others). APAV believes that the statute of the victim of crime must be fully acknowledged, valued and effective and works to achieve this goal in Portugal.

After an agreement made with the High Commission for Immigration and Intercultural Dialogue (ACIDI) in 2005, APAV has created the Support Unit for Migrant Victims and Victims of Racial and Ethnic Discrimination (UAVIDRE). This unit is specialized in supporting migrants who are victims of crime, especially hate crimes and transnational crimes, such as human trafficking.

Immigration to Portugal is characterized by migrant workers from Brazil, Africa and Easter Europe. These groups are an easy target for discrimination for labour exploitation and human trafficking, especially when they are undocumented.

In order to better address these situations, APAV has created a website and information brochures on migrants’ rights as victims of crime and discrimination which are actively distributed among this population. Also, APAV’s Victim Support Officers receive specialized training to provide adequate support to migrant victims.

The number of human trafficking cases registered in Portugal has been increasing each year. In 2012, the national Observatory on Trafficking in Human Beings registered 81 cases of person who were trafficked into the country. The majority of those victims (39) were subjected to labour exploitation.

In order to fight human trafficking in Portugal, the government created a National Plan against Trafficking in Human Beings including a number of awareness-raising and victim support activities. With regard to criminal prosecutions, the Judiciary Police and the Foreign and Border Services have special units to investigate human trafficking situations.

According to Portuguese law, victims of human trafficking are entitled to obtain immediate psychological support, subsistence and legal counselling. If they chose to cooperate with a criminal investigation, victims may also apply for a residence permit which is valid for one year and renewable for as long as the investigations take place. There are two shelters for human trafficking victims (one for men and another for woman), which are ran by non- governmental organizations.

The major challenge faced by organisations working with trafficking victims is guaranteeing the support they need. Usually victims are unwilling to cooperate with investigations and are not entitled to a residence permit or sheltering. The victim’s psychological and physical states are also barriers to the provision of adequate support.

APAV has been developing different approaches within its Victims Support Offices in order to raise awareness and to promote a adequate support for victims of human trafficking. In this context, APAV is part of the national Network for Support and Protection of Victims of Human Trafficking, in which private and public institutions work together to fight human trafficking and support its victims.

In the past years, APAV has also initiated projects in Europe. In 2013, they started Project  Briseis  – Fight  against  Human Trafficking  for Labour  Exploitation,  financed  by the  European Commission (ISEC - Home Affairs). The main goals are to engage the business sector in the prevention of labour exploitation, develop an awareness raising campaign for the general public and a training manual for professionals who work with the identification of possible victims of human trafficking.

LSI: Main Challenges in Addressing Trafficking in Persons in Europe

La Strada International (LSI) is the International Secretariat of the La Strada network. LSI focuses on international networking, lobbying and public relations on behalf of its member organisations as well as producing common policies, action plans, harmonised lobbying and advocacy programmes. La Strada spoke to us about their work as a network secretariat and working with members.

Can you explain the nature and work of La Strada International? How does the network support its members?

La Strada International (LSI) was established in October 2004 to formalize the existing informal network/project cooperation among the La Strada partners, which had existed since 1995. LSI aims to prevent trafficking in human beings and to ensure adequate assistance and protection to trafficked persons and risk groups in Europe. The current eight independent human rights member organisations are based in Belarus, Moldova, Ukraine, Macedonia, Bulgaria, Poland, Czech Republic and the Netherlands. Each La Strada International member implements both direct social support programmes for trafficked persons and national-level prevention programmes for specific target groups. 

All members are represented in LSI’s General Assembly, which is responsible for electing the international board. The network is represented by an international secretariat with the same name (La Strada International) based in Amsterdam. The secretariat was set up specifically to assist member organisations and harmonise their work. The secretariat’s work focuses on international networking, lobbying and public relations to ensure that human trafficking is addressed at a European political level. It further maintains and expands relations of the La Strada network with national and international organisations and NGOs; supports capacity building of the members and; provides a forum for European NGOs on the issue of human trafficking. Currently, 10 other NGOs are affiliated with LSI’s NGO platform. 

Core activities of the International Secretariat also include information collection and research. LSI operates an online database at all offices.  The database requires common client registration and contact information.   This database allows members to directly report national facts and figures on trafficking patterns, cases and practices. LSI international secretariat is further responsible for common strategy planning, policy development and capacity building. 

To summarise, the LSI secretariat ensures that the voices of its national members are heard at international fora; shares its expertise and offers consultation and capacity building to members where needed (e.g. on European legislation); facilitates contact (e.g. for referrals or for strategic issues or funding applications); and organises common meetings.

Can you give us an example of joint advocacy strategies between LSI and its members? What are the challenges of a network secretariat?

In line with the overall strategic plans of the network, the LSI secretariat develops lobbying and advocacy strategies, policies and action plans for the network. For these plans, the members provide input and provide feedback. An example of a collaborative strategy between the secretariat and member was the   COMP.ACT project. LSI lobbied for compensation for trafficked persons and the members lobbied at their national level. The focus was different between members: some lobbied for a compensation fund, others for specialized judges.

Another example of close work between the secretariat and its members was the GRETA monitoring of the Council of Europe. The Secretariat encouraged LSI members and other NGOs to provide GRETA with input from civil society and react to the report that was released. At the secretariat, the national and international lobby groups worked together and maintained close contact with the GRETA secretariat. 

One of the challenges in acting on behalf of a network is that we often work on commonalities between the members. That is to say, the context in which our members operate is quite diverse and each country’s needs are different and do not necessarily match with other countries. So we are not always able to take differences between countries into account. For example, four of our members are not part of the EU yet our international lobby is often linked with developments and actions within the EU. However, we try to ensure that our European lobby supports all our members and where possible, provide links for national lobbying efforts. If needed, we will support one member by providing them with specific information and arguments or take up their issue at an international level. 

What are the major challenges in addressing trafficking in persons in Europe?

The main challenges for anti-trafficking NGOs are related to the implementation of national and international policies.  Good legislation is in place but a lot more awareness is required among all stakeholders. Also, more commitment is required to ensure that policies are implemented well.  

Furthermore, policies in linked spheres, for example on migration and prostitution, can negatively impact the protection and assistance of trafficked persons. In general, it is give attention both by international governments and national governments and all LSI member countries have national action plans and legislation in place. In most countries, there is also a coordinating body and NGOs are invited to provide consultation and feedback on policies and actions plans. NGOs are also responsible for a specific part of the country’s national referral mechanism in providing assistance to trafficked persons or, in the Netherlands, the registration of trafficked persons.  

The challenge for NGOs is to be heard by different stakeholders and for their comments to be taken seriously. Furthermore, it is difficult for NGOs to remain independent while at the same time remaining financially viable to continue their work. Over the last few years, it has been very difficult for anti-trafficking NGOs to become financially sustainable for several reasons. Firstly, there is a lot of competition between different stakeholders for EU funds and secondly the more traditional donors and governments have less funding available for anti-trafficking work.  This has meant that anti-trafficking NGOs are often dependent on project funding from which to do their core work. 

What are your current activities focused on? 

Alongside LSI’s efforts to have certain legislation implemented, LSI is focusing on the monitoring of anti-trafficking policies. In particular, we are providing our members and affiliated NGOs with information on monitoring tools (and promoting these tools) and building their capacity on the issue. We also hope to work more on monitoring our own services, not only to improve the network and organisations but to make us more financial sustainable in the long term.

We would like to extend our network to new stake holders and currently we are strengthening the LSI NGO platform. We are currently planning or involved in several international projects linked to this. Firstly, LSI is collaborating with KOK on a project concerning the data protection of trafficked persons.  We are also working on data sharing and improving data collection with Polaris (a US-based organisation). LSI also joined two international research consortia to support two research projects next year.  One project is exploring demand and other is focusing on traffickers. Furthermore, LSI started a project last year called NGOs & Co that aims to engage the business sector in addressing human trafficking. This is a new area for us.

Lastly, we would like to improve our own data collection and data analysis.

LRCKJHAM: Rights-based work at community level

LegalResources Centre - UNTUK KEADILAN JENDER DAN HAK ASASI MANUSIA (LRCKJHAM SEMARANG) works in Central Java and campaigns for an understanding and awareness of the values of gender equality and human rights. LRC-KJHAM applies a rights-based approach in its work to achieve its missions of promoting the respect, protection and fulfillment of women’s rights in the region, including that of female migrant workers.

LRC has been strong in its right based approach and its community work – how do you ensure a rights-based work at community level?
A rights-based approach ensures the rights of all groups, including women and marginal communities, to demand justice for the human rights violations they have suffered. To realize this, LRC - KJHAM facilitates the empowerment and genuine participation of female victims of human trafficking to have a voice in determining the government policies that impact them. This is what is meant by "giving a voice to people who have no voice.”
Moreover, a rights-based approach in our work also requires increasing the government’s capability or capacity to realize its obligations and responsibilities under international human rights law. Work done by LRC - KJHAM at the community level strives to increase the knowledge and ability of local governments in listening and working with female migrant workers and women victims of trafficking to ensure the protection of women’s rights.
To ensure a rights-based approach is adopted in our work, we continuously reflect on our work and develop our staff’s knowledge through capacity development training. Furthermore, we ensure women’s involvement and control through-out the planning and implementing stages of all our programs. We empower them to speak up and ensure there are spaces for their voices to be heard when government formulates policies.
Over the years, Feminist Participatory Action Research has been an effective instrument for LRC-KJHAM to organize, empower, and promote women's participation in fighting for their rights (the right to medical care, the right for protection and legal assistance, and the right to social reintegration services).

What challenges do you face in your legal literacy work in the community?

One of the biggest challenges we face is from the government. Since the issue of women's rights violations, including those of women migrant workers and victims of human trafficking, are not considered a priority development issue, the commitment from local government remains low. By example, 75-80% of the current budget is allocated to salaries and allowances of government officials while only a minimal amount is allocated to enforcing the rights of women migrant workers and victims of human trafficking. Further, government planning and budgeting does not provide equal opportunities for women, ex-migrant workers, trafficking survivors or other such groups to participate and determine policies that impact their lives.

What changes have you seen in the lives of women, including migrant women in the communities you work with?
There is an emerging awareness among the women about gender inequality and a growing interest and knowledge concerning their rights and existing laws. Furthermore, the women are becoming more involved in policy, planning and budget decisions with the local government and attend annual Development Planning Meetings (District and City). They also conduct hearings with the local parliament to ensure that any proposals they have made are adopted by the local government. We have seen some improvement in victim support services and there is now an integrated centre for abused women, including migrant workers and victims of human trafficking.

In the rural areas, two new groups of former female migrant workers and victims of trafficking have been formed: Migrant Groups Wedoro in Grobogam, Peribumi (Society of Women Migrant Workers) in Kendal and SEKARTAJI Survivor Organisation in Semarang, Central Java. Outside of these formal groups, former female migrant workers and victims of human trafficking continue to support one another. For example, some are working to increase the income of former women migrant workers and victims of human trafficking through a Women’s Cooperative which has established microfinance and a small shop. Others have established community information centres to disseminate information on safe migration, the rights of women migrant workers and how to act if they experience violence and/or human trafficking.

Like the survivors who established SEKARTAJI in Semerang, many survivors of trafficking are providing direct assistance to other victims of trafficking and/or migrant workers who have experienced violence. Many are becoming paralegals and also handle other cases of violence against women, such as rape and domestic violence, in the region. Each paralegal in the district handles on average 20-40 cases.

How do you work with other like-minded networks, such as trade unions? How do your networks help in your work?

LRC-KJHAM is constantly strengthening and developing its network locally, nationally, regionally and internationally. At the local and national level, we have built a strong network with trade unions such as the National Workers Union (SPN), the Federation of Indonesian (FSPI) and the United Domestic Workers.

Together we fight for the rights of women workers in the areas of minimum salary, leave, reproductive health, and rape and sexual harassment in the workplace. We also work alongside them in cases of women who have experience gender-based violence, including forced abortion domestic violence and rape in dating. We also jointly advocate for domestic workers who have experienced violence from their employers.

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